Project Management
Crush Technology's project managers work in collaboration with our customers to ensure the profitable and timely conclusion of projects. We have experienced project managers who have worked on projects of all sizes and complexities. Our project managers have expert knowledge on almost all project management tools and methodologies and can either apply one of the industry's best practice tools and methods or adhere to yours. Whether we use our customer's methodology or bring ours to the table, we make results happen. [more]
Change Management
Changes to the way we do our business are both a benefit and a cost of any major organizational transformation. Transformation creates major challenges to both an organization and its employees. Our team of Crush Technology professionals will help to develop targeted strategies to overcome potential inhibitors to transformation success.
Change Readiness Assessment
Organizational structure (formal and informal), inter and intra-organizational communications, measurements, readiness for change, executive sponsorship and training planning are assessed to identify the major inhibitors to change.
Change Management Plan
Once the change inhibitors are identified, action plans to address and resolve these inhibitors are developed. A detailed project plan to deploy these action plans is developed, including assignments, target dates and accountability.
Organizational Design
The current organization and its ability to optimally support the proposed changes are reviewed.
Transformation Training
Training that focuses on the change inhibitors and targets is key to creating a culture that supports change.
Strategy and Change
Make strategic decisions that enhance your competitive advantages, create new sources of value and improve your revenue growth. Our strategy and change services help clients transform their businesses by identifying strategic options and developing the change programs necessary to pursue them.
Customer Relationship Management
Maximize every interaction with your customers to make positive impressions, increase loyalty and improve the bottom line. Our customer relationship management services help clients integrate their sales, marketing and customer service functions and improve sales performance across all channels.
Supply Chain Management
Optimize your supply chain and operations to benefit your balance sheet, as well as your suppliers, customers and partners. Our supply chain management services tie process improvements to operational metrics and financial measure of performance like return on assets.
Organization Transformation
Crush Technology's experts work with you to identify and quantify high-level organizational outcomes to determine the personnel, process, and technology changes that must occur in order to deliver the desired results. We help you bridge the gap between your business vision and technology reality.
Process Redesign
Our process redesign capabilities focus on understanding your organization's processes from both the internal and external customers' perspectives and optimizing those processes to establish the proper balance of efficiency, effectiveness and sustainability.
Organizational Redesign
Improving processes often requires changes to the roles, responsibilities and structures of the existing organizational silos. We help our customers identify these changes and create transition plans for them.
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Crush Technology services are offered on an expert services, project-based or extended support basis, in the areas of project management, customer relationship management (CRM), supply chain management (SCM), strategy and changestrategy, application, enterprise (ERP), and network and infrastructure solutions. Our services span across several industries, technology platforms, and operating systems.
